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We welcome feedback from customers to help us improve our service & product range...
The comments below are from real customers who have purchased from us. If you would like to join them please click the button below! Feedback is one of the most valuable assets we have & we actively request customers take a moment to post!
1288 Customers have given us feedback. Click above to leave yours!
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Name:
M Lewis
Location: Stafford
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Excellent Service
Reply: That's great to hear, thank you
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Name:
Nicholas Walpole
Location: North Walsham
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good quality products
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Name:
Christopher Sowter
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Very easy ordering process, looking forward to the products.
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Name:
Robin M
Location: Portsmouth
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I'm going to replace my BT Mk2 face-plate with a BT Mk3, as my internal wiring has developed some odd habits
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Name:
198kHz
Location: Worcestershire
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All the hallmarks of a niche company who really know their stuff.
Everyone slips up sometimes, and my last order was short of a lead, so I emailed them. THREE MINUTES later I get a reply apologising and advising it will be sent pronto - it was received the following day. That's what I call customer service! Reply: Thanks for the feedback and again sorry for any inconvenience caused. Best Regards.
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Name:
DXR
Location: Derbyshire
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Loads of info on Youtube etc, but actually speaking to a person still gives reassurance and clarity. A very helpful chap provided information which I could have used elsewhere and may have got it cheaper (but found I couldn't). However, excellent service is rewarded and bought happily.
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Name:
Mason
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Very good products and range, however I was charged £3.99 delivery when it cost them £2.08 to post it.
 Reply: Hi. Our minimum charge is £3.99. That fee covers not just the postage but packaging, labels, Pay Pal/card processing fee & picking slips, all of which have to be paid for! We also have to pay Royal Mail for our daily collection service!
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Name:
Marc Edwards
Location: UK
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Really quick and helpful when buying advice is required. Would definitely use again and recommend.
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